Looking for help?
If you need help with a REFUND or with ACCESSING YOUR PRODUCT, or you have any other product-related questions, please send us an email to:
Although we usually reply within a few hours, our friendly support team may need up to 24 hours on weekdays and 48–72 hours on weekends or public holidays to get back to you.
Quick tips to speed up your support request:
To help us find your order and fix your issue as fast as possible, please include at least one of the following in your email:
- Your full name and the email address you used at checkout
- Your order number and date of purchase
- The product you bought (e.g. “The One-Meal Blood Sugar Fix”)
- A screenshot of the charge from your bank/PayPal statement or order confirmation email
If you can’t access your product:
- Please first search your inbox (including spam, junk and promotions folders) for “The One-Meal Blood Sugar Fix” — in many cases your access email is already there.
- If you use more than one email address, please also check those inboxes.
If you’re experiencing a technical issue:
- Tell us which device (phone / tablet / computer) and browser (Chrome, Safari, Firefox, Edge, etc.) you’re using.
- If you see an error message, please copy/paste it or send a quick screenshot.
The more of this information you include, the faster our support team can locate your order and help you.
These Terms and Conditions ("Terms") govern your use of the website endspikes.com, your purchase of The One-Meal Blood Sugar Fix and any related digital products we provide. By accessing the Website, creating an order, or using any of our Products, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our Products.
1. Introduction and Acceptance of Terms
These Terms form a legally binding agreement between you ("you", "your", the "Customer") and Virtuclix Marketing Services FZCO, a company registered at DISO-IFZA, Dubai Silicon Oasis, United Arab Emirates ("we", "us", "our"), in respect of the website endspikes.com (the "Website") and any digital products, programmes, audio files, e-books, downloadable guides, bonuses, memberships or subscriptions made available through the Website (the "Products").
By using the Website, completing an order, or accessing any Product, you confirm that you have read these Terms, understand them, and accept them. If you are using the Website on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
2. Definitions
In these Terms:
- "Website" means endspikes.com, including its subdomains, campaign pages and any pages we operate that link to these Terms.
- "Products" means The One-Meal Blood Sugar Fix and any other digital products, programmes, audio files, e-books, PDFs, guides, bonuses, memberships, subscriptions or downloadable content made available through the Website.
- "Content" means all text, images, graphics, audio, video, software, code, designs and other materials made available through the Website or as part of the Products.
- "User Content" means any feedback, testimonials, reviews, comments, photos, videos or other materials you submit to us.
- "Reseller" means the third-party merchant of record who processes payment and contracts with you for the underlying sale, including Digistore24 GmbH where applicable (see Section 5).
3. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, the Products we offer, or applicable law. The most recent version will always be available at this URL, and we will update the "Last updated" date at the top of the page. By continuing to use the Website or the Products after we update these Terms, you accept the updated Terms.
4. Eligibility and Intended Audience
The Website and the Products are intended for adults aged 18 years or older who can lawfully enter into binding contracts. By using the Website or purchasing a Product, you confirm that you meet these criteria. The Products are designed for general informational and lifestyle purposes — they are not directed at children and are not designed to replace professional advice you would seek from a qualified expert in your jurisdiction.
We do not knowingly collect personal information from anyone under 18. If you are under 18, you must not use the Website or provide any information to us. If you become aware that a person under 18 has provided information to us, please contact us at [email protected] and we will take steps to delete it.
Access to the Website and the Products may not be legal in certain jurisdictions. It is your responsibility to determine whether your use of the Website and the Products is lawful where you live and to comply with all applicable laws — including any local restrictions on the import, export, or use of digital content.
5. Merchant of Record and Sale
For most orders placed through the Website, the underlying sale, billing, tax handling and refund processing are carried out by an independent merchant of record acting as reseller of The One-Meal Blood Sugar Fix. Where you see "Digistore24" on the checkout page or on your order confirmation, the contractual partner for the purchase transaction is Digistore24 GmbH (Germany), acting as the reseller of the Product. Their general terms and conditions, refund policy and customer support apply alongside our own.
Digistore24 handles payment, invoicing, refund execution and consumer-protection compliance for the transaction itself. We remain responsible for delivering the Product, providing customer support relating to its use, and the content and accuracy of the Product as described on the Website.
6. License and Permitted Use of the Products
Subject to your payment of the applicable fees and to your continued compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Products you have purchased for your own personal, non-commercial use.
You may not: (a) copy, redistribute, resell, sublicense, share, rent or lend the Products to any third party; (b) post the Products or any substantial extracts publicly, including on any file-sharing service, social platform or marketplace; (c) modify, translate, adapt or create derivative works of the Products other than for your own personal reference; (d) remove, alter or obscure any copyright, trademark or proprietary notice; or (e) use the Products in any way that infringes our rights or the rights of any third party.
7. Pricing, Billing and Taxes
All orders placed through the Website are subject to acceptance by us (or by the merchant of record on our behalf). We may refuse or cancel any order at our discretion, including (without limitation) where we suspect fraud, where a pricing error has occurred, where a Product is no longer available, or where the order would breach these Terms or applicable law. If we cancel an order after payment has been processed, the payment will be refunded through the merchant of record.
All prices for the Products are displayed in the checkout flow before you place your order, and may be quoted in U.S. dollars or another currency depending on your location. Taxes, where applicable, are added at checkout in accordance with the jurisdiction of the merchant of record and your billing address. The amount actually charged to you is the amount shown at checkout in your local currency, after any applicable taxes.
Promotional prices, discounts and bundle offers are made at our discretion and may be withdrawn at any time. If you placed an order at a promotional price, that price applies only to that specific order and does not entitle you to the same price on future purchases.
8. Refund Policy Reference
We stand behind The One-Meal Blood Sugar Fix with a satisfaction guarantee. Where offered (which is the case on the standard The One-Meal Blood Sugar Fix order page), a 180-day refund window from the date of purchase applies. To request a refund within that window, contact us at [email protected]. Refunds for orders processed through Digistore24 are handled by Digistore24 in accordance with their refund policy and these Terms. You keep access to any digital materials you downloaded prior to the refund request — please simply stop using them after a successful refund.
If a different refund window or refund policy applies to a specific order (for example, a custom bundle, a free trial or a recurring subscription), the policy stated on the order page or in your order confirmation prevails over the general 180-day reference above.
9. Direct Response Marketing and Disclosures
The One-Meal Blood Sugar Fix is marketed and sold through direct-response advertising and sales pages. We make every effort to describe the Products fairly, accurately and in compliance with consumer-protection laws. The Website may use testimonials, case studies, social proof and time-limited offers — these are marketing devices, not guarantees. Specifically:
- No earnings or outcome guarantees. Any testimonials or examples shown on the Website are individual experiences. They reflect what some users report and are not a guarantee that you will achieve the same result.
- Stock imagery and actors. Where permitted by law and clearly disclosed where necessary, we may use stock photography, actors or voiceovers in our advertising. These are illustrative and do not represent specific individual customers unless explicitly stated.
- Time-limited and scarcity offers. Countdown timers, "limited spots", "launch pricing" and similar mechanics are genuine marketing devices used to drive a decision. They reflect real business choices we have made about when to offer specific prices or bonuses — they are not designed to deceive.
Extensions and re-runs. We reserve the right to extend, re-run, modify or re-open a promotion (including a previously expired one) at any time, in our sole discretion, including in response to demand, technical issues, or campaign performance. The fact that a promotion has ended at one point does not mean it will not be re-offered later, and the fact that a promotion is shown to you today does not guarantee it will still be available tomorrow.
Technical behaviour of countdown timers. Countdown timers on the Website are typically tied to your individual visit (using cookies, local storage or session identifiers) so that the offer you saw remains available for a finite period after your first view. If you clear cookies, switch device or browser, use incognito mode, or arrive at the Website through a different link, a new timer may start — this is a technical consequence of how the timers are implemented per session, not a misrepresentation of the underlying offer. The pricing or bonus shown next to a timer is the current offer at the time you view it.
10. Testimonials, Case Studies and Results Disclaimers
Any testimonials, case studies, reviews or before-and-after stories shown on the Website or in our advertising are voluntarily submitted by users or sourced from public reviews of our Products. They reflect the experience of the individual at the time of submission and are not representative of all customers. Individual results vary based on starting point, level of engagement with the Product, and many other personal factors outside of our control.
Where the Website features composite stories, pen names, or dramatized customer journeys to illustrate how the Product can be used, this will be made clear in or near the relevant content. You agree not to rely on any individual testimonial as a promise of personal outcomes for yourself.
11. Intellectual Property Rights
All Content on the Website and within the Products — including text, images, audio, video, code, design and the visual identity associated with The One-Meal Blood Sugar Fix — is owned by or licensed to Virtuclix Marketing Services FZCO and is protected by copyright, trademark and other intellectual-property laws. Nothing in these Terms transfers ownership of any intellectual property to you.
The brand "The One-Meal Blood Sugar Fix", together with any product names, logos, slogans and visual identity used on the Website, are the trademarks (registered or unregistered) of Virtuclix Marketing Services FZCO. You may not use them in any way that suggests endorsement of any third party, or that could damage their reputation, without our prior written consent.
12. Prohibited Conduct
You agree not to:
- Use the Website or the Products for any unlawful purpose or in violation of these Terms or applicable law;
- Attempt to gain unauthorised access to the Website, our systems, other users' accounts, or any restricted areas;
- Interfere with the operation of the Website, including by submitting viruses, malware, scrapers or automated tools that place an undue load on our infrastructure;
- Use the Website or the Products to defame, harass, threaten or harm any person or to send unsolicited messages;
- Reverse engineer, decompile or disassemble any software made available through the Products, except where such restriction is prohibited by applicable law;
- Resell or commercially exploit any part of the Website or the Products beyond the personal-use license described in Section 6.
13. Affiliate and Third-Party Relationships
We may participate in affiliate, referral or partnership programs. Where a third party refers you to The One-Meal Blood Sugar Fix or one of our other Products, that third party may receive a commission or other compensation. We disclose material connections required by law (including the U.S. Federal Trade Commission's endorsement guidelines and equivalent rules in other jurisdictions). Affiliates and partners are independent of Virtuclix Marketing Services FZCO — we are not responsible for the content of their websites, emails, or marketing communications.
14. Third-Party Websites, Tools and Integrations
The Website and the Products may link to or integrate with third-party websites, tools or services (for example, video hosting providers, email-delivery services, the merchant of record, analytics platforms and advertising networks). These third parties are independent of Virtuclix Marketing Services FZCO and have their own terms and privacy policies. We are not responsible for the content, practices or availability of any third party. Your use of any third-party site or service is at your own risk.
15. User-Generated Content and Testimonials Submission
If you submit any testimonials, reviews, feedback, photos, videos or other content to us ("User Content"), you grant Virtuclix Marketing Services FZCO a worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, adapt, modify, publish, translate, distribute and display that User Content in any media in connection with our marketing, customer support, product improvement and operations. You warrant that you own the User Content or have the necessary rights to grant this license, and that the User Content does not infringe the rights of any third party.
16. Privacy and Data Protection
Our collection, use, disclosure and protection of your personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Website or purchasing a Product, you also agree to the terms of the Privacy Policy.
17. Disclaimers of Warranties
The Website and the Products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, that the Website is free of viruses or other harmful components, or that the Products will achieve a specific result for you. Any reliance you place on the information made available through the Website or the Products is at your own risk.
18. Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Virtuclix Marketing Services FZCO, its officers, directors, employees, contractors, affiliates, suppliers or licensors be liable to you for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, loss of revenue, loss of data, loss of goodwill or business interruption, arising out of or in connection with the Website, the Products or these Terms — even if we have been advised of the possibility of such damages.
Our total cumulative liability to you in respect of all claims arising out of or relating to the Website, the Products or these Terms will not exceed the amount you actually paid to us (or to the merchant of record on our behalf) for the Product giving rise to the claim, in the twelve (12) months preceding the event giving rise to the liability. Some jurisdictions do not allow certain limitations on liability — to the extent that any limitation in this Section is unenforceable in your jurisdiction, the remaining provisions of this Section will continue to apply.
19. Indemnification
You agree to indemnify, defend and hold harmless Virtuclix Marketing Services FZCO, its officers, directors, employees, contractors and affiliates from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your use of the Website or the Products; (c) any User Content you submit; or (d) your violation of any law or any rights of a third party.
Nothing in this Section, or anywhere else in these Terms, limits any liability that cannot be excluded or limited by applicable law — including (where applicable) liability for gross negligence or wilful misconduct on our part, fraud, or death or personal injury caused by our negligence.
20. Governing Law and Dispute Resolution
These Terms, and any dispute arising out of or relating to them, the Website or the Products, are governed by the laws of United Arab Emirates, without regard to its conflict-of-laws principles. Note that for purchases processed by Digistore24 as merchant of record (see Section 5), Digistore24's own jurisdiction and dispute-resolution clauses apply to the underlying sale transaction.
Before initiating any formal legal proceeding, you agree to first contact us at [email protected] with a description of your concern and what resolution you are seeking, and to give us a reasonable opportunity (at least 30 days) to address it informally. If a dispute cannot be resolved informally, you agree that the courts of Dubai, IFZA, United Arab Emirates will have exclusive jurisdiction over any dispute arising out of or relating to these Terms — except where mandatory consumer-protection laws in your jurisdiction give you a non-waivable right to bring proceedings in your local courts.
21. Electronic Communications and Contracting
By using the Website or purchasing a Product, you consent to receive communications from us electronically, including emails, in-product notifications and notices posted on the Website. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
22. Miscellaneous Provisions
Entire agreement. These Terms, together with our Privacy Policy and any policies referenced on the order page (such as Digistore24's terms where applicable), constitute the entire agreement between you and us in respect of the Website and the Products, and supersede any prior agreements.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms freely.
Headings. Section headings are for convenience only and do not affect interpretation.
23. Contact Information
Virtuclix Marketing Services FZCO
DISO-IFZA, Dubai Silicon Oasis, United Arab Emirates
Customer support and refund requests: [email protected]